FAQs: Shipping, Returns & Orders

We ship worldwide. Live rates and delivery estimates are shown at checkout based on your destination.

Most orders are produced and dispatched within a few business days; transit time then depends on your country. Tracking is sent by email.

Yes — as soon as your order ships you get a tracking link by email. You can also check the status anytime on our Track My Order page: order number plus your email is enough.

Unworn items in original condition can be returned within the window stated in our refund policy. Start from your order confirmation email.

Yes. EU customers have the statutory 14-day right of withdrawal in addition to our standard return policy.

Use the return address on your return confirmation — never the registered office address. Contact us first to start the process.

Contact us as fast as possible with your order number. Before it enters production we can usually adjust or cancel it.

Message us immediately with the correct address. If the order has not shipped we can update it.

Most pieces are unisex and run true to size from S to 3XL. Check the size chart on each product page; if layering under work gear, size up.

Wash inside out, cold, and avoid tumble drying on high heat to keep prints sharp.

A Crew Set is a fixed-price 3-piece kit: hoodie + tee + cap. Build yours in the Crew Set funnel.

The Crew Set is already priced as a fixed-value kit versus buying the pieces separately. Seasonal codes, when active, still apply at checkout.