7SHORT1LONG® · Policy 01
Terms of Service
Zuletzt aktualisiert am: 30. September 2026
Willkommen bei 7SHORT1LONG®. Diese Allgemeinen Geschäftsbedingungen beschreiben Ihre Rechte und Pflichten, wenn Sie unseren Shop besuchen, ihn oder die damit verbundenen Dienstleistungen nutzen oder dort Käufe tätigen. Durch die Nutzung unserer Dienstleistungen stimmen Sie diesen Bedingungen zu. Wenn Sie nicht zustimmen, nutzen Sie die Dienstleistungen nicht.
Zugriff und Konten
Sie müssen bei der Nutzung unserer Dienstleistungen korrekte und aktuelle Informationen angeben. Sie sind für Ihre Anmeldedaten und Kontoaktivitäten verantwortlich und dürfen Ihr Konto nicht auf eine andere Person übertragen.
Produkte und Bestellungen
Wir bemühen uns, unsere Produkte genau zu beschreiben und darzustellen, jedoch können Farben und Erscheinungsbild je nach Gerät variieren. Produktbeschreibungen, Verfügbarkeit und Kauflimits können ohne vorherige Ankündigung geändert werden.
Das Aufgeben einer Bestellung stellt ein Kaufangebot dar. 7SHORT1LONG® kann eine Bestellung annehmen, ablehnen, ändern oder stornieren. Ihre Bestellung gilt erst als angenommen, nachdem wir sie bestätigt und die erforderliche Zahlung verarbeitet haben.
Preise und Zahlung
Preise, Rabatte und Werbeaktionen können ohne vorherige Ankündigung geändert werden. Der berechnete Preis ist der Preis, der bei Aufgabe der Bestellung angezeigt wird. Sofern nicht anders angegeben, enthalten die Preise keine Steuern, Versand-, Bearbeitungs-, Zoll- oder Einfuhrgebühren.
Versand, Rückgaben und Rückerstattungen
Versandzeiten sind Schätzungen und können durch Versanddienstleister, den Zoll, das Wetter oder Ereignisse außerhalb unserer Kontrolle beeinflusst werden. Für Rückgaben, den Warenumtausch und Rückerstattungen gelten die in unserem Shop veröffentlichten Richtlinien.
Geistiges Eigentum
Inhalte, Branding, Bilder, Texte und andere Materialien unseres Shops sind Eigentum von 7SHORT1LONG®, seinen Affiliates oder Lizenzgebern. Sie dürfen die Dienstleistungen nur für persönliche, nicht kommerzielle Zwecke nutzen, es sei denn, wir erteilen eine schriftliche Genehmigung.
Dienstleistungen von Drittanbietern
Unsere Dienstleistungen können Tools oder Links enthalten, die von Drittanbietern bereitgestellt werden. Wir kontrollieren diese Dienstleistungen nicht und sind nicht für deren Inhalte, Verfügbarkeit oder Praktiken verantwortlich. Überprüfen Sie deren Bedingungen, bevor Sie sie nutzen.
Datenschutz
Über unsere Dienstleistungen erfasste personenbezogene Daten werden gemäß der in unserem Shop veröffentlichten Datenschutzerklärung behandelt. Shopify verarbeitet ebenfalls Informationen, die für das Hosting und die Bereitstellung der Dienstleistungen erforderlich sind.
Unzulässige Nutzung
Sie dürfen die Dienstleistungen nicht rechtswidrig nutzen, die Rechte anderer verletzen, schädlichen Code übertragen, Informationen ohne Erlaubnis sammeln, falsche Angaben zu Ihrer Identität machen, Sicherheitsfunktionen beeinträchtigen oder die Nutzung der Dienstleistungen durch andere Personen stören.
Haftungsausschluss und Haftung
Soweit nicht gesetzlich verboten, werden die Dienstleistungen und Produkte „wie besehen“ und „wie verfügbar“ bereitgestellt, ohne Gewährleistung eines ununterbrochenen, sicheren oder fehlerfreien Betriebs. Unsere Haftung ist im gesetzlich maximal zulässigen Umfang beschränkt.
Änderungen an diesen Bedingungen
Wir können diese Bedingungen aktualisieren, indem wir eine überarbeitete Version auf dieser Seite veröffentlichen. Die fortgesetzte Nutzung der Dienstleistungen nach Inkrafttreten einer Änderung bedeutet, dass Sie die aktualisierten Bedingungen akzeptieren.
Kontakt
Fragen zu diesen Bedingungen können per E-Mail an crew@7short1long.com oder telefonisch unter +491743672444 gestellt werden.
Unsere Geschäftsadresse ist 7SHORTLONG LLC, 8206 Louisiana Blvd Ne, Ste A, 703, Albuquerque NM 87113, Vereinigte Staaten.
7SHORT1LONG® · Policy 02
Legal Notice
LEGAL NOTICE (IMPRESSUM) 7SHORT1LONG LLC Last Updated: June 2, 2026
1. COMPANY INFORMATION
Legal Entity Name: 7SHORT1LONG® LLC
Legal Form: Limited Liability Company (LLC)
State of Registration: New Mexico, United States of America
Formation Date: August 25, 2025
Entity ID (New Mexico SOS): 0008045378
US Employer Identification Number (EIN): 61-2283053
Registered Business Address: 7SHORT1LONG LLC, 8206 Louisiana Blvd NE, Ste A #7029, Albuquerque, New Mexico 87113, United States of America
Phone: +1 (505) 546-4290
Customer Support Email: crew@7short1long.com
Content / Webmaster Email: webmaster@7short1long.com
Website: www.7short1long.com
Customer inquiries and support requests must be submitted via our official contact form: www.7short1long.com/pages/contact
Customer Support Hours: Monday – Friday, 10:00 – 18:00 EST
2. AUTHORIZED REPRESENTATIVE
Managing Member: 7SHORT1LONG LLC
For legal correspondence: crew@7short1long.com
3. RESPONSIBLE FOR WEBSITE CONTENT
Pursuant to applicable press and media law, the person responsible for the content of this website is:
7SHORT1LONG LLC, 8206 Louisiana Blvd NE, Ste A #7029, Albuquerque, New Mexico 87113, United States
Phone: +1 (505) 546-4290 Email: webmaster@7short1long.com
4. BUSINESS ACTIVITY
7SHORT1LONG LLC operates an international online retail store specializing in maritime-themed clothing, footwear, and accessories. Our product range includes but is not limited to:
- T-shirts and tops
- Hoodies and sweatshirts
- Headwear (caps, beanies)
- Flip-flops and sandals
- Towels
- Bags, backpacks, and accessories
- Phone cases
Products are sold directly to consumers in the United States and internationally, including customers located in the European Union, United Kingdom, and worldwide.
NAICS Code: 448140 (Family Clothing Stores) / 454110 (Electronic Shopping)
Our e-commerce store is built on and hosted by Shopify Inc. (251 Little Falls Drive, Wilmington, DE 19808, USA). All sales contracts are formed exclusively between the customer and 7SHORT1LONG LLC. Shopify is not a party to any purchase transaction.
5. TAX INFORMATION
7SHORT1LONG LLC is a company registered and operating under the laws of the United States.
US Employer Identification Number (EIN): 61-2283053
For transparency toward international and European Union customers, we identify ourselves using the above EIN as our primary tax identifier.
We are currently not registered for a European Union VAT number. For international orders, any applicable import duties, VAT, customs fees, or other local taxes imposed by your country's customs authority are the sole responsibility of the customer. We have no control over and cannot predict the amount of such charges. We recommend consulting your local customs authority before placing an order if you have concerns about potential import costs.
6. EU CUSTOMER INFORMATION — GDPR
In accordance with Articles 13 and 14 of the General Data Protection Regulation (EU) 2016/679 (GDPR), 7SHORT1LONG LLC acts as the data controller for personal data of customers located in the European Union.
Detailed information regarding the following is available in our full Privacy Policy at www.7short1long.com/policies/privacy-policy:
- Categories of personal data collected and purposes of processing
- Legal bases for processing (Art. 6 GDPR)
- Recipients and categories of recipients
- International data transfers and applicable safeguards (Standard Contractual Clauses where applicable)
- Data retention periods
- Rights of data subjects: access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), portability (Art. 20), objection (Art. 21)
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
EU Supervisory Authorities: EU residents have the right to lodge a complaint with the data protection authority of their Member State. A list of all EU supervisory authorities is available at: edpb.europa.eu/about-edpb/about-edpb/members_en
UK Residents: May contact the Information Commissioner's Office (ICO) at ico.org.uk
Swiss Residents: May contact the Federal Data Protection and Information Commissioner (FDPIC) at edoeb.admin.ch
7. ONLINE DISPUTE RESOLUTION (EU)
The European Commission provides a platform for online dispute resolution (ODR) for consumers in the European Union: ec.europa.eu/consumers/odr/
Our email address for ODR purposes: crew@7short1long.com
7SHORT1LONG LLC is not obligated to participate in dispute resolution proceedings before a consumer arbitration board and does not commit to doing so voluntarily. However, we are committed to resolving all customer concerns directly and in good faith. Please contact us at crew@7short1long.com before initiating any formal dispute proceedings.
8. INTELLECTUAL PROPERTY
All content published on www.7short1long.com — including but not limited to the 7SHORT1LONG® name, registered trademark and branding, graphic designs, product images, logos, illustrations, text, videos, and website layout — is the intellectual property of 7SHORT1LONG LLC or its licensors and is protected under applicable US and international copyright, trademark, and design law.
The designation 7SHORT1LONG® is a registered trademark. Any unauthorized use of this mark — including in advertising, social media, domain names, or search engine optimization — is strictly prohibited and may give rise to legal action.
Unauthorized reproduction, modification, distribution, public display, or commercial use of any content from this website without prior written permission from 7SHORT1LONG LLC is prohibited.
To request permission for use of our intellectual property, or to report suspected infringement, contact: webmaster@7short1long.com
9. DISCLAIMER OF LIABILITY
9.1 Content Accuracy The content of this website has been compiled with the utmost care. However, we cannot guarantee the accuracy, completeness, or timeliness of all information. We reserve the right to modify, update, or remove any content at any time without notice.
9.2 External Links This website may contain links to external third-party websites for reference or convenience. 7SHORT1LONG LLC has no control over the content of linked external sites and assumes no liability for their content, availability, or accuracy. The respective operator of each external website is solely responsible for its content. At the time of linking, external pages were reviewed for legal compliance; ongoing monitoring is not conducted. If you become aware of any unlawful content on a linked site, please notify us at webmaster@7short1long.com.
9.3 Technical Availability We strive to ensure continuous availability of our website but cannot guarantee uninterrupted access. Temporary unavailability due to maintenance, technical issues, or force majeure does not constitute a breach of any obligation.
10. OFFICIAL SOCIAL MEDIA CHANNELS
7SHORT1LONG LLC maintains official brand presences on the following platforms:
- Facebook: facebook.com/7short1longcom
- Instagram: instagram.com/7short1longcom
- TikTok: tiktok.com/@7short1long_com
- YouTube: youtube.com/@7short1longcom
- X: x.com/7SHORT1LONG_com
- Pinterest: pinterest.com/7short1long_com
Content published on these channels is subject to the respective platform's terms of service. 7SHORT1LONG LLC is not responsible for content generated by third-party users on these platforms.
11. GOVERNING LAW
This website and all transactions conducted through it are governed by the laws of the United States and the State of New Mexico, without prejudice to mandatory consumer protection laws applicable in the customer's country of residence.
Customers in the European Union, United Kingdom, and other jurisdictions with mandatory local consumer protection law retain all statutory rights that cannot be waived or displaced by a choice of law clause. In particular, EU consumers retain all rights under applicable EU consumer protection directives and their national implementations, including the right to bring claims before the courts of their country of habitual residence.
For any legal proceedings not subject to arbitration under our Terms of Service, jurisdiction lies with the competent courts of Bernalillo County, New Mexico, United States, subject to mandatory jurisdictional rules in the customer's country.
12. CONTACT
7SHORT1LONG LLC
8206 Louisiana Blvd NE, Ste A #7029
Albuquerque, New Mexico 87113, United States
Phone: +1 (505) 546-4290
Customer Support: crew@7short1long.com
Content / Legal: webmaster@7short1long.com
Contact Form: www.7short1long.com/pages/contact
Business Hours: Monday – Friday, 10:00 – 18:00 EST
7SHORT1LONG® · Policy 03
Privacy Policy
PRIVACY POLICY 7SHORT1LONG LLC Last Updated: July 28, 2026
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice. You can find full details by navigating to the section listed.
- What personal information do we process? We collect information you provide when ordering, creating an account, or contacting us, as well as technical data collected automatically when you visit our website.
- Sensitive personal information? We do not process sensitive personal information (race, religion, health, sexual orientation, etc.).
- Third-party data collection? We do not collect personal information from third parties.
- Why do we process your information? To fulfill orders, operate our services, communicate with you, prevent fraud, and comply with law.
- Who do we share it with? Payment processors, shipping partners, analytics providers, and as required by law.
- How do we keep it safe? Industry-standard technical and organizational security measures.
- Your rights? You have rights to access, correct, delete, and opt out of certain processing — depending on where you live. See Section 10 and 12.
- How to exercise your rights? Email crew@7short1long.com or submit a data subject access request.
TABLE OF CONTENTS
- What Information Do We Collect?
- How Do We Process Your Information?
- What Legal Bases Do We Rely On?
- When and With Whom Do We Share Your Information?
- Do We Use Cookies and Tracking Technologies?
- How Do We Handle Social Logins?
- How Long Do We Keep Your Information?
- How Do We Keep Your Information Safe?
- Do We Collect Information From Minors?
- What Are Your Privacy Rights?
- Controls for Do-Not-Track Features
- US State-Specific Privacy Rights
- Do We Make Updates to This Notice?
- How Can You Contact Us?
- How Can You Review, Update, or Delete Your Data?
1. WHAT INFORMATION DO WE COLLECT?
Information You Provide Directly
We collect personal information you voluntarily provide when you:
- Place an order or make a purchase
- Create or log into your account at account.7short1long.com
- Contact our customer support team
- Sign up for our newsletter or marketing communications
- Submit a return or refund request
- Respond to surveys or promotions
The personal information we collect may include:
- Full name
- Email address
- Postal/shipping address
- Phone number
- Billing address
- Payment instrument details (processed securely by our payment providers — see below)
- Account login credentials
- Communication preferences
- Messages and correspondence you send us
Sensitive Information: We do not collect or process sensitive personal information including racial or ethnic origin, religious beliefs, health data, sexual orientation, biometric data, or political opinions.
Payment Data
We do not store full payment card information on our servers. All payment transactions are processed and stored by our certified payment partners:
- Shopify Payments — privacy policy: shopify.com/legal/privacy
- PayPal — privacy policy: paypal.com/us/legalhub/paypal/privacy-full
- Amazon Pay — privacy policy: amazon.com/gp/help/customer/display.html?nodeId=GX7NJQ4ZB8MHFRNJ
- Apple Pay — privacy policy: apple.com/legal/privacy/data/en/apple-pay/
- Google Pay — privacy policy: payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=en-GB
Each of these providers is independently responsible for their own data processing practices.
Information Collected Automatically
When you visit www.7short1long.com, certain technical information is collected automatically, including:
- IP address
- Browser type and version
- Device type, operating system, and hardware model
- Pages viewed, search queries, and features used
- Date and time of visits
- Referring URLs
- Session duration and interaction data
- Country and approximate location (derived from IP address)
This information is collected via server logs, cookies, and analytics tools. It does not directly identify you but may be combined with other data.
Google API Usage
Our use of information received from Google APIs, including Google Analytics and Google Maps, adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use data received from Google APIs to serve advertising, and we do not share this data with third parties except as described in this Policy.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for the following purposes:
- Order fulfillment: To process payments, arrange shipping, manage returns and exchanges, and handle order-related communications
- Account management: To create and maintain your customer account and authenticate your identity
- Customer support: To respond to your inquiries, resolve disputes, and provide post-purchase assistance
- Marketing communications: To send promotional emails, new product announcements, and offers — only where you have opted in or where permitted by applicable law
- Personalized advertising: To deliver targeted content and advertisements based on your browsing behavior and purchase history, where consent has been obtained
- Analytics and improvement: To understand how visitors use our website and improve our services, products, and user experience
- Fraud prevention and security: To monitor for suspicious activity, prevent unauthorized access, and protect the integrity of our services
- Legal compliance: To meet our obligations under applicable law, respond to legal requests, and enforce our policies
- Vital interests: In exceptional circumstances, to protect the safety of a person
We process your information only when we have a valid legal basis for doing so (see Section 3).
3. WHAT LEGAL BASES DO WE RELY ON?
For customers in the European Union (EU) and United Kingdom (UK)
Under the GDPR and UK GDPR, we rely on the following legal bases:
- Contract performance (Art. 6(1)(b) GDPR): Processing necessary to fulfill your order, manage returns, and provide the services you have requested
- Consent (Art. 6(1)(a) GDPR): For marketing emails, cookies, and targeted advertising — you can withdraw consent at any time
- Legitimate interests (Art. 6(1)(f) GDPR): For fraud prevention, service improvement, analytics, and internal administration — where these interests are not overridden by your rights
- Legal obligation (Art. 6(1)(c) GDPR): Where processing is required to comply with EU, UK, or member state law
- Vital interests (Art. 6(1)(d) GDPR): In exceptional circumstances involving physical safety
For customers in Switzerland
We process data in accordance with the Swiss Federal Act on Data Protection (nFADP). You may contact the Federal Data Protection and Information Commissioner (FDPIC) if you have concerns about our data processing.
For customers in Canada
We process your information with your express or implied consent under PIPEDA, or without consent where permitted by law for fraud prevention, legal compliance, business transactions, or where consent is impractical.
For customers in the United States
We process personal information consistent with applicable US federal and state law, including the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and equivalent state privacy laws. See Section 12 for your specific state rights.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We do not sell your personal information. We share your data only in the following circumstances:
Service Providers and Fulfillment Partners
We share data with vendors who assist us in operating our business, under written data processing agreements that restrict their use of your data to the services they provide to us:
- Shopify Inc. — e-commerce platform hosting and order management
- Printful / Printify — print-on-demand fulfillment and shipping
- Carrier partners (UPS, DHL, FedEx, local carriers) — shipping and delivery
- Payment processors — as listed in Section 1
- Google Analytics — website analytics and usage reporting
- Email marketing tools — for newsletters and transactional emails (e.g., Klaviyo)
Legal Requirements
We may disclose your information where required to comply with a legal obligation, court order, regulatory request, or to protect our legal rights in litigation.
Business Transfers
In the event of a merger, acquisition, asset sale, or financing, your personal information may be transferred to the acquiring entity, subject to equivalent privacy protections.
With Your Consent
We may share your data for purposes not described here where you have given explicit consent.
We do not share personal information with advertisers or data brokers for independent marketing purposes.
5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
Yes. We use cookies and similar technologies (web beacons, pixels, local storage) for the following purposes:
| Category | Purpose | Can you opt out? |
|---|---|---|
| Strictly necessary | Session management, cart functionality, security | No — required for the site to work |
| Functional | Saved preferences, language, login state | Partially |
| Analytics | Understanding site usage via Google Analytics | Yes |
| Marketing | Personalized ads, remarketing, abandoned cart reminders | Yes |
Cookie Consent: If you are located in the EU, UK, or another jurisdiction requiring consent for non-essential cookies, you will be presented with a cookie consent banner upon your first visit. You may manage or withdraw your preferences at any time via the cookie settings link in the footer of our website.
Google Analytics: We use Google Analytics with IP anonymization enabled. To opt out of Google Analytics tracking across all sites, install the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout. You may also opt out via Google Ads Settings at adssettings.google.com, or through the Network Advertising Initiative at optout.networkadvertising.org.
Abandoned Cart Reminders: If you have provided your email address and have not completed checkout, we may send you a reminder email. You may opt out of this at any time via the unsubscribe link in the email.
6. HOW DO WE HANDLE SOCIAL LOGINS?
Our website may offer the option to register or log in using your existing social media account (e.g., Facebook, Google, Apple). If you use this feature, the social media provider will share certain profile information with us, which may include your name, email address, and profile picture, depending on the provider and your privacy settings.
We use this information solely for account creation and authentication. We do not receive your social media password and we are not responsible for the privacy practices of any third-party social media platform. We recommend reviewing their privacy policies directly.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.
Specific retention periods:
- Order and transaction data: 7 years (required for US tax and accounting purposes; longer where required by local law)
- Customer account data: For the duration of your account, plus 3 years after account closure
- Marketing consent records: Until consent is withdrawn, plus 3 years for audit purposes
- Customer support communications: 3 years from the date of the last interaction
- Cookie and analytics data: As determined by the respective platform (typically 13–26 months for Google Analytics)
- Fraud prevention records: Up to 5 years where a suspected incident has been identified
When retention periods expire, we delete or anonymize your data. Where immediate deletion is not technically possible (e.g., data in backup archives), we isolate the data from further active processing until deletion is feasible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate technical and organizational security measures, including:
- SSL/TLS encryption for all data transmitted between your browser and our website
- Encrypted storage of personal data at rest
- Access controls limiting who within our organization can access your data
- Regular security assessments and monitoring
- Data processing agreements with all third-party service providers
Despite these measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security. If you suspect unauthorized access to your account, contact us immediately at crew@7short1long.com.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant supervisory authorities in accordance with applicable law (within 72 hours under GDPR where required).
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect, solicit, or market to individuals under 18 years of age (or the applicable age of majority in your jurisdiction). Our website and services are intended for adults only.
If you are a parent or guardian and believe your child has provided personal information to us without your consent, please contact us immediately at crew@7short1long.com. Upon verification, we will delete the relevant data from our systems promptly.
We do not knowingly sell or share the personal information of minors under 16 years of age.
10. WHAT ARE YOUR PRIVACY RIGHTS?
EU / EEA / UK / Switzerland Rights
Under GDPR and equivalent laws, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate or incomplete data
- Erasure ("right to be forgotten") — request deletion of your personal data, subject to legal retention obligations
- Restriction — request that we limit processing of your data in certain circumstances
- Data portability — receive your data in a structured, machine-readable format
- Object — object to processing based on legitimate interests or for direct marketing purposes
- Withdraw consent — withdraw previously given consent at any time, without affecting the lawfulness of prior processing
To exercise these rights, contact us at crew@7short1long.com or submit a data subject access request. We will respond within 30 days (extendable to 60 days for complex requests, with notice).
If you believe we are processing your data unlawfully, you have the right to lodge a complaint with your national data protection authority:
- EU: Your Member State's DPA (list at edpb.europa.eu)
- UK: Information Commissioner's Office (ICO) at ico.org.uk
- Switzerland: Federal Data Protection and Information Commissioner (FDPIC) at edoeb.admin.ch
Opting out of marketing
You may unsubscribe from marketing emails at any time using the unsubscribe link in any marketing email, or by emailing crew@7short1long.com. You will continue to receive transactional emails (order confirmations, shipping updates, return confirmations) as these are necessary for the performance of your contract with us.
Account management
To review or update your account information, log in at account.7short1long.com. To request account deletion, email crew@7short1long.com. We will process account deletion requests within 30 days, subject to retention of data required by law.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Many web browsers include a Do-Not-Track (DNT) signal. Because no universal standard for DNT has been adopted, we do not currently alter our data collection practices in response to DNT browser signals.
Global Privacy Control (GPC): We recognize and honor GPC signals. If your browser or extension sends a GPC opt-out signal, we treat it as a valid opt-out from the sale or sharing of your personal information for targeted advertising purposes, consistent with the CCPA and applicable state privacy laws. No additional action is required on your part.
12. US STATE-SPECIFIC PRIVACY RIGHTS
This section applies to residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia.
Categories of Personal Information Collected in the Past 12 Months
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email, IP address, postal address, phone number, account ID | YES |
| B. California Customer Records | Name, contact info, financial information | YES (for purchases) |
| C. Protected classifications | Gender, age, race, national origin | NO |
| D. Commercial information | Purchase history, order details, returns | YES |
| E. Biometric information | Fingerprints, voiceprints | NO |
| F. Internet/network activity | Browsing behavior, pages viewed, search queries | YES (via analytics) |
| G. Geolocation data | Approximate location via IP address | YES (approximate only) |
| H. Sensory/audio/visual information | Photos submitted with return requests | YES (only if submitted) |
| I. Professional information | Not collected | NO |
| J. Education information | Not collected | NO |
| K. Inferences | Preferences inferred from purchase history | YES |
| L. Sensitive personal information | Not collected | NO |
We do not sell your personal information. We do not share personal information with third parties for cross-context behavioral advertising without your consent, except as described in this Policy and subject to your opt-out rights.
Your Rights Under US State Law
Depending on your state of residence, you may have the following rights:
- Right to know what personal data we collect, use, disclose, and sell
- Right to access your personal data and receive a copy
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to opt out of the sale or sharing of personal data for targeted advertising
- Right to opt out of profiling for decisions with legal or significant effects
- Right to non-discrimination for exercising any of these rights
- Right to designate an authorized agent to exercise rights on your behalf
How to Exercise Your Rights
Submit a verifiable consumer request by:
- Email: crew@7short1long.com (subject line: "Privacy Rights Request")
- Website: www.7short1long.com/pages/contact
- Postal mail: 7SHORT1LONG LLC, 8206 Louisiana Blvd NE Ste A #7029, Albuquerque, NM 87113
We will verify your identity before processing your request. You may make a verifiable request twice per 12-month period at no charge. We will respond within 45 days, extendable by an additional 45 days where reasonably necessary with prior notice.
Authorized Agent Requests: We will require written authorization signed by you before processing a request from an authorized agent.
Appeals: If we decline your request, you may appeal by emailing crew@7short1long.com with the subject line "Privacy Rights Appeal." We will respond within 45 days. If your appeal is denied, you may contact your state attorney general's office.
California "Shine the Light" Law (Civil Code § 1798.83): California residents may request information about categories of personal information disclosed to third parties for their direct marketing purposes during the preceding calendar year. Submit such requests in writing to crew@7short1long.com.
California Minor Rights (Bus. & Prof. Code § 22581): California residents under 18 who have registered with our website may request deletion of content or information they have posted. Contact us at crew@7short1long.com.
13. DO WE MAKE UPDATES TO THIS NOTICE?
We review and update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or the services we offer. The "Last Updated" date at the top of this document reflects the most recent revision.
For material changes — meaning changes that significantly affect how we process your personal information or your rights — we will notify you by:
- Posting a prominent notice on our website
- Sending an email to the address associated with your account, where we have it
We encourage you to review this Policy periodically. Your continued use of our services following any posted update constitutes your acceptance of the revised Policy.
14. HOW CAN YOU CONTACT US?
For any questions, concerns, or requests relating to this Privacy Policy or your personal data:
7SHORT1LONG LLC Data Controller 8206 Louisiana Blvd NE, Ste A #7029 Albuquerque, New Mexico 87113 United States
Phone: +1 (505) 546-4290 Email: crew@7short1long.com Website: www.7short1long.com/pages/contact Business Hours: Monday – Friday, 10:00 – 18:00 EST
EU Representative (Art. 27 GDPR): Our designated representative in the European Union pursuant to Article 27 GDPR is: Bayrut Kanyanat, Am Postplatz 26, 01157 Dresden, Germany, email: webmaster@7short1long.com. EU residents and data protection authorities may contact our representative on all issues related to the processing of personal data, in addition to or instead of contacting us directly at crew@7short1long.com. UK residents may contact us directly at crew@7short1long.com.
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
Based on applicable law, you may have the right to:
- Review your personal data — log in at account.7short1long.com or submit a request to crew@7short1long.com
- Update your data — edit your account information directly at account.7short1long.com or contact us
- Delete your data — submit a deletion request to crew@7short1long.com. We will process your request within 30 days (EU/UK) or 45 days (US), subject to legal retention requirements
- Obtain a copy of your data — submit a data portability request to crew@7short1long.com
To submit a formal data subject access request: email crew@7short1long.com with the subject line "Data Subject Access Request" and include your full name, email address associated with your account, and a description of your request. We will verify your identity before processing the request.
MLC Contract Check
Our free MLC Contract Check tool (mlc-contract-check.7short1long.com) lets you upload a seafarer employment agreement for an automated review against the Maritime Labour Convention, 2006 and ITF standards. When you upload a document, it is transmitted over an encrypted connection to our service running on Cloudflare Workers (Cloudflare, Inc.) and passed once to the Anthropic API (Anthropic, PBC) to generate the analysis. The document is processed in memory for this single analysis. We do not store your document, and no document content is written to our logs. Anthropic processes API inputs under its commercial terms and does not use them to train its models. The analysis result is shown to you in your browser and is not saved on our side.
For each completed check we record anonymous statistics: the selected flag state, the check mode, the overall result, the number of red flags, and which MLC provisions were flagged. These statistics contain no document content, no names, no vessel or company names, no email address and no IP address, and they cannot be linked to you or your contract. We use them to publish aggregated findings, for example in an annual report on contract conditions per flag state. We will never use this data to harm seafarers or to expose anything that could harm them.
If you choose to enter your email address after the check, we store it in our email service (Klaviyo, Inc.) to send you updates about new crew tools. This requires your active consent and you can unsubscribe at any time. Your uploaded contract is never linked to your email address. The tool is an automated document check and not legal advice.
The Seafarer Contract Check mobile app. The same tool is available as a free mobile app ("Seafarer Contract Check"). In the app, your contract is handled exactly as described above: transmitted encrypted, processed once, never stored on our servers. In addition:
- Photos and scans of your contract are processed on your device before upload; camera metadata, including GPS location, is removed on the device and never transmitted.
- Reports you choose to save are stored only in an encrypted database on your device. We have no access to them, they are excluded from system backups, and deleting them in the app deletes them permanently.
- The free check in the app is funded by advertising served by Google AdMob (Google LLC). Google may process your device’s advertising identifier and related data to deliver ads, under Google’s own privacy policy (policies.google.com/privacy). In the European Economic Area and the UK, ads are only shown after you have made a choice in the consent dialog shown at first start. We do not run any tracking or analytics of our own in the app.
- The optional newsletter sign-up and the feedback or "add my flag" forms in the app work as described above (Klaviyo for email, our database for feedback messages); they only transmit data when you actively submit them.
- Notifications: when the app first starts, Android asks for your permission. If you allow them, we store one anonymous device token so we can send you short notes when 7SHORT1LONG launches a new app or tool for seafarers and when STCW, SOLAS, MLC or other rules change; the token carries no name, no email, and no position data. You can switch notifications off in the app at any time; that deletes the token from our server immediately.
7SHORT1LONG® · Policy 04
Returns & Refunds
REFUND & RETURN POLICY 7SHORT1LONG LLC Last Updated: October 1, 2026
1. OVERVIEW
This Refund and Return Policy ("Policy") applies to all purchases made through 7SHORT1LONG LLC ("Company," "we," "us," or "our") via www.7short1long.com. By placing an order, you acknowledge that you have read, understood, and agree to be bound by this Policy.
This Policy complies with applicable US consumer protection law, including the Federal Trade Commission (FTC) Mail, Internet, or Telephone Order Merchandise Rule (16 CFR Part 435), and applicable international consumer protection regulations.
2. RIGHT OF RETURN — 30-DAY RETURN WINDOW
We accept returns within 30 calendar days of the confirmed delivery date.
To be eligible for a return, all of the following conditions must be met:
- The item is unused, unworn, unwashed, and in its original condition
- The item is in its original, undamaged packaging with all original tags attached
- Proof of purchase (order number or order confirmation email) is provided
- The return is initiated within 30 days of the delivery date confirmed by the carrier's tracking system
EU/EEA Customers: In addition to this Policy, customers located in the European Union or European Economic Area retain all statutory rights under Directive 2011/83/EU on consumer rights, including the right to withdraw from a contract within 14 days without giving any reason. Our 30-day window is more generous than the statutory minimum.
EU Right of Withdrawal (Directive 2011/83/EU, as amended by Directive (EU) 2023/2673): Full details of the 14-day right of withdrawal — including the conditions, time limits and procedure, the effects of withdrawal, the exceptions, and the model withdrawal form — are set out in our EU Right of Withdrawal policy. You may exercise the right of withdrawal by using the withdrawal link on your order status page, by emailing crew@7short1long.com, or by using the model withdrawal form. You may also cancel your order at any time before it has been shipped. If the last day of the withdrawal period falls on a Saturday, Sunday or public holiday, the period is extended to the next working day. We will confirm receipt of your withdrawal by email on a durable medium without undue delay.
UK Customers: UK consumers retain all statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
3. HOW TO START A RETURN
To initiate a return:
- Email crew@7short1long.com with your order number, the item(s) you wish to return, and the reason for return
- Or log into your account at account.7short1long.com and submit a return request
- We will respond within 2 business days with return instructions and the correct return address for your region
Do not send returns without prior authorization. Unauthorized returns may not be processed and will not be eligible for a refund.
4. REGIONAL RETURN ADDRESSES
Send your authorized return only to the address confirmed in your return authorization email. Do not use these addresses as a shipping destination without prior written authorization.
United States & Mexico 217 Wrangler Drive, Coppell, TX 75019, United States
Canada Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4, Canada
United Kingdom Antar 2, 1 Headway Road, Wolverhampton, WV10 6PZ, United Kingdom
European Union — Spain (Hub) Travessía Prat de la Riba, 91–95, 08849 Sant Climent de Llobregat, Barcelona, Spain
European Union — Latvia (Hub) Lidostas Parks, Marupes novads, LV-2167, Latvia
Australia — Clothing 40 Tanimbla Street, Kedron, QLD 4031, Australia 338 Albert St, Brunswick VIC 3056, Australia
Australia — Non-Clothing 6 Axis Crescent, Dandenong South VIC 3175, Australia
Japan — Clothing Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto Prefecture 863-0101, Japan
Japan — Non-Clothing Ibe 15, Kunogi, Nakanoto, Kashima, Ishikawa Prefecture 929-1801, Japan
Brazil Rodovia Santos Dumont, 4791, Armazém 111, Galpão 02, Duque de Caxias – RJ, CEP 25251-460, Brazil
5. NON-RETURNABLE ITEMS
The following items are not eligible for return or refund:
- Gift cards and store credit
- Items marked as "Final Sale" at time of purchase
- Personalized products made to your specifications (for example, printed with a name, rank or text you supplied). Our standard designs are printed on demand for each order and remain returnable under this Policy.
- Items that have been worn, washed, altered, or damaged after delivery
- Items damaged due to customer misuse or improper care
- Items returned without prior authorization
We reserve the right to refuse returns that do not meet the eligibility criteria set out in this Policy. If a return is refused, we will notify you by email within 5 business days of receiving the item.
6. DAMAGES, DEFECTS, AND INCORRECT ITEMS
If you receive an item that is damaged, defective, or materially different from what you ordered:
- Contact us within 7 calendar days of confirmed delivery
- Email crew@7short1long.com with your order number, a clear description of the issue, and photographic evidence
- We will evaluate your claim and respond within 3 business days
Depending on the nature of the issue, we will offer a replacement, store credit, or full refund at no cost to you, including return shipping.
7. REFUNDS
Once your return is received at our facility and inspected:
- You will receive an email confirmation of receipt within 2 business days
- If approved, your refund will be issued to the original payment method within 5–10 business days, depending on your payment provider and bank processing times
- Original shipping charges are non-refundable, except where the return is due to our error or a defective item
We are not responsible for processing delays caused by your financial institution or payment provider.
Partial Refunds: We reserve the right to issue a partial refund for items returned in a condition that does not fully meet our return eligibility requirements.
8. EXCHANGES
We do not offer direct exchanges. If you would like a different size, color, or item, please:
- Return the original item following the process in Section 3
- Place a new order for the desired item
This ensures the fastest turnaround and availability confirmation for your new item.
9. RETURN SHIPPING COSTS
Unless the return is due to our error (wrong item shipped, defective product), return shipping costs are the responsibility of the customer. We recommend:
- Using a trackable shipping method
- Retaining your shipping receipt and tracking number until your refund is confirmed
We are not responsible for items lost or damaged in transit during the return shipment.
Note for Seafarers: If you are on active deployment and unable to arrange a return from your vessel, please contact us at crew@7short1long.com. We will work with you individually — including coordinating returns via port agents — to ensure you are not disadvantaged by your schedule.
10. CHARGEBACKS AND PAYMENT DISPUTES
We strongly encourage customers to contact us directly before initiating a chargeback or payment dispute with their bank or payment provider. Most issues can be resolved quickly and to your satisfaction.
If a chargeback is filed without prior contact with us, we reserve the right to:
- Dispute the chargeback with supporting evidence including proof of delivery, order confirmation, and this Policy
- Suspend future orders from accounts associated with disputed chargebacks pending resolution
This provision does not limit any statutory rights you may have as a consumer.
11. CONSUMER PROTECTION RIGHTS
Nothing in this Policy limits or excludes any statutory rights you have as a consumer under applicable law, including but not limited to:
- The FTC's Mail, Internet, or Telephone Order Rule (US)
- The Consumer Rights Act 2015 (UK)
- EU Directive 2011/83/EU on consumer rights
- Australian Consumer Law (ACL)
- Applicable Brazilian consumer protection legislation (CDC)
Where applicable law provides you with rights that are broader than this Policy, those rights take precedence.
12. DISPUTE RESOLUTION
If you are not satisfied with the resolution of your return or refund request, you may:
- US Customers: Contact the FTC at ftc.gov/complaint or your state attorney general's consumer protection office
- EU/EEA Customers: Contact the consumer protection authority in your country. For cross-border questions, the European Consumer Centres Network (ECC-Net) offers free help
- UK Customers: Contact the Citizens Advice consumer service or Trading Standards
- All Customers: Seek resolution through binding arbitration in accordance with our Terms of Service
We are not obligated to participate in alternative dispute resolution proceedings before a consumer arbitration board, except where required by applicable law.
13. POLICY UPDATES
We reserve the right to update this Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website following a policy update constitutes acceptance of the revised terms. For purchases made prior to a policy change, the policy in effect at the time of purchase applies.
14. CONTACT
7SHORT1LONG LLC
8206 Louisiana Blvd NE, Ste A #7029
Albuquerque, New Mexico 87113 United States
Phone: +1 (505) 546-4290
Email: crew@7short1long.com
Website: www.7short1long.com
Business Hours: Monday – Friday, 10:00 – 18:00 EST
7SHORT1LONG® · Policy 05
Shipping Policy
Zuletzt aktualisiert: 1. Oktober 2026
Vielen Dank für Ihren Einkauf bei 7SHORT1LONG®. Diese Richtlinie erklärt, wie wir Ihre Bestellung versenden, welche Kosten anfallen und was nach dem Kauf passiert.
Wenn Sie Fragen haben, kontaktieren Sie uns unter crew@7short1long.com.
Versandarten und Lieferzeiten
Verfügbare Versandarten und voraussichtliche Lieferzeiten werden im Checkout angezeigt. Die voraussichtliche Lieferzeit gilt ab dem Zeitpunkt, an dem Ihre Bestellung versendet wird, und kann durch Verzögerungen beim Versanddienstleister, das Wetter und andere Ereignisse außerhalb unserer Kontrolle beeinflusst werden.
Versandkosten
Anfallende Versandgebühren werden vor Abschluss Ihres Kaufs im Checkout berechnet und angezeigt.
Sendungsverfolgung
Wenn eine Sendungsverfolgung verfügbar ist, senden wir Ihnen nach dem Versand Ihrer Bestellung eine Trackingnummer und einen Link. Es kann einige Zeit dauern, bis die Informationen zur Sendungsverfolgung aktualisiert werden, nachdem Sie sie erhalten haben.
Versandziele
Wir versenden derzeit nach Afghanistan, Albanien, Algerien, Amerikanische Überseeinseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Ascension, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien, Belize, Benin, Bermuda, Bhutan, Bolivien, Bosnien und Herzegowina, Botsuana, Brasilien, Britische Jungferninseln, Britisches Territorium im Indischen Ozean, Brunei Darussalam, Burkina Faso, Burundi, Cabo Verde, Chile, China, Cookinseln, Costa Rica, Curaçao, Côte d’Ivoire, Deutschland, Dominica, Dominikanische Republik, Dschibuti, Dänemark, Ecuador, El Salvador, Eritrea, Estland, Eswatini, Falklandinseln, Fidschi, Finnland, Frankreich, Französisch-Guayana, Französisch-Polynesien, Französische Südgebiete, Färöer, Gabun, Gambia, Georgien, Ghana, Gibraltar, Grenada, Griechenland, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Indien, Indonesien, Irak, Irland, Isle of Man, Israel, Italien, Jamaika, Japan, Jemen, Jersey, Jordanien, Kaimaninseln, Kambodscha, Kamerun, Kanada, Karibische Niederlande, Kasachstan, Katar, Kenia, Kirgisistan, Kiribati, Kokosinseln, Kolumbien, Komoren, Kongo-Brazzaville, Kongo-Kinshasa, Kosovo, Kroatien, Kuwait, Laos, Lesotho, Libanon, Liberia, Libyen, Litauen, Luxemburg, Madagaskar, Malawi, Malaysia, Malediven, Mali, Malta, Marokko, Martinique, Mauretanien, Mauritius, Mayotte, Mexiko, Monaco, Mongolei, Montenegro, Montserrat, Mosambik, Myanmar, Namibia, Nauru, Nepal, Neukaledonien, Neuseeland, Nicaragua, Niederlande, Niger, Nigeria, Niue, Nordmazedonien, Norfolkinsel, Norwegen, Oman, Pakistan, Palästinensische Autonomiegebiete, Panama, Papua-Neuguinea, Paraguay, Peru, Philippinen, Pitcairninseln, Polen, Portugal, Republik Moldau, Ruanda, Rumänien, Russland, Réunion, Salomonen, Sambia, Samoa, San Marino, Saudi-Arabien, Schweden, Schweiz, Senegal, Seychellen, Sierra Leone, Simbabwe, Singapur, Sint Maarten, Slowakei, Slowenien, Somalia, Sonderverwaltungsregion Hongkong, Sonderverwaltungsregion Macau, Spanien, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts und Nevis, St. Lucia, St. Martin, St. Pierre und Miquelon, St. Vincent und die Grenadinen, Sudan, Suriname, São Tomé und Príncipe, Südafrika, Südgeorgien und die Südlichen Sandwichinseln, Südkorea, Südsudan, Tadschikistan, Taiwan, Tansania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad und Tobago, Tristan da Cunha, Tschad, Tschechien, Tunesien, Turkmenistan, Turks- und Caicosinseln, Tuvalu, Türkei, Uganda, Ungarn, Uruguay, Usbekistan, Vanuatu, Venezuela, Vereinigte Arabische Emirate, Vereinigte Staaten, Vereinigtes Königreich, Vietnam, Wallis und Futuna, Weihnachtsinsel, Westsahara, Zentralafrikanische Republik, Zypern, Ägypten, Äquatorialguinea, Äthiopien, Ålandinseln und Österreich.
Bei internationalen Bestellungen können Zollgebühren, Einfuhrsteuern, andere Gebühren und Verzögerungen bei der Zollabfertigung anfallen. Alle anfallenden Gebühren, die im Checkout erhoben werden, werden vor Abschluss Ihres Kaufs angezeigt.
Richtigkeit der Adresse
Bitte überprüfen Sie Ihre Lieferadresse im Checkout. Kontaktieren Sie uns so schnell wie möglich, falls Sie sie korrigieren müssen.
Verlorene, beschädigte oder verspätete Pakete
Wenn Ihre Bestellung verloren geht, beschädigt wird oder sich verspätet, kontaktieren Sie uns unter crew@7short1long.com. Wir helfen Ihnen bei der Klärung mit dem Versanddienstleister.
Änderungen und Stornierungen von Bestellungen
Kontaktieren Sie uns so schnell wie möglich, wenn Sie eine Bestellung ändern oder stornieren möchten. Nach dem Versand können wir eine Bestellung möglicherweise nicht mehr ändern.
Aufgeteilte Lieferungen
Artikel derselben Bestellung können separat versendet werden. Für jede Lieferung kann es eigene Informationen zur Sendungsverfolgung geben.
Fragen?
Kontaktieren Sie unser Team unter crew@7short1long.com oder +491743672444.