7SHORT1LONG® · Policy 01

Terms of Service

TERMS OF SERVICE 7SHORT1LONG LLC Last Updated: July 28, 2026

OVERVIEW

This website is operated by 7SHORT1LONG LLC, a limited liability company registered in the State of New Mexico, United States (EIN: 61-2283053) ("Company," "we," "us," or "our"). We operate www.7short1long.com and all related content, features, tools, products, and services (collectively, the "Services").

Our store is hosted on Shopify Inc. (251 Little Falls Drive, Wilmington, DE 19808, USA), which provides the e-commerce infrastructure enabling us to offer the Services.

By visiting, accessing, or using our Services, you agree to be legally bound by these Terms of Service ("Terms"), our Privacy Policy, and our Refund & Return Policy, all of which are incorporated herein by reference. If you do not agree to these Terms in their entirety, you must not access or use our Services.

These Terms constitute a legally binding agreement between you and 7SHORT1LONG LLC. Please read them carefully.

SECTION 1 — ELIGIBILITY AND ACCOUNT

1.1 Age Requirement You represent and warrant that you are at least 18 years of age, or the age of majority in your jurisdiction of residence, whichever is greater. By using our Services, you confirm that you meet this requirement. We do not knowingly sell to or collect data from persons under 18 years of age. If we discover that a minor has made a purchase, we will cancel the order and issue a full refund.

1.2 Account Accuracy You agree to provide accurate, complete, and current information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You agree to notify us immediately at crew@7short1long.com if you suspect unauthorized access to your account.

1.3 Account Responsibility You are solely responsible for all actions taken under your account. Accounts are personal and may not be transferred, sold, or assigned to any other person or entity without our prior written consent.

1.4 Account Termination We reserve the right to refuse service, suspend, or terminate accounts at our sole discretion, including where we have reason to believe that information provided is inaccurate, incomplete, or in violation of these Terms.

SECTION 2 — PRODUCTS

2.1 Product Descriptions We make every effort to display our products as accurately as possible, including descriptions, materials, dimensions, and colors. However, we cannot guarantee that your screen's display of colors and textures will be perfectly accurate. Minor variations may occur due to device settings, browser rendering, or manufacturing tolerances.

2.2 Availability and Modifications All products are subject to availability. We reserve the right to discontinue any product, change product specifications, or limit quantities available for purchase at any time without notice.

2.3 Pricing Accuracy We reserve the right to correct typographical errors, inaccuracies, or omissions in product descriptions or prices at any time, including after an order has been placed. In the event of a pricing error, we will notify you and provide the option to cancel the order for a full refund or proceed at the corrected price.

SECTION 3 — ORDERS AND CONTRACT FORMATION

3.1 Order as an Offer By placing an order on our website, you are making an offer to purchase the selected products subject to these Terms. A contract of sale between you and 7SHORT1LONG LLC is formed only upon our sending an order confirmation email to the email address associated with your account.

3.2 Right to Decline Orders We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed for commercial resale, orders involving suspected fraud, orders where payment cannot be verified, or orders placed in error. Where an order is declined, any payment received will be refunded in full.

3.3 Order Confirmation Your order confirmation email constitutes our acceptance of your offer and establishes the binding contract. Please retain this email for your records.

3.4 Personal Use Only Products purchased through our Services are for personal, non-commercial use only. Resale, redistribution, or commercial exploitation of our products without prior written authorization is strictly prohibited and may result in immediate account termination and legal action.

3.5 Consumer Rights Nothing in these Terms limits any statutory rights you may have under applicable consumer protection law, including but not limited to the right to receive goods that conform to their description, are of satisfactory quality, and are fit for purpose.

3.6 EU and UK Right of Withdrawal If you are a consumer in the European Union or the United Kingdom, you have a statutory right of withdrawal: you may withdraw from the contract of sale within 14 days of delivery of the last item in your order, without giving any reason. How to exercise this right and how refunds are processed is set out in our Refund & Return Policy and on our EU Right of Withdrawal page at www.7short1long.com/pages/eu-right-of-withdrawal.

SECTION 4 — PRICING AND PAYMENT

4.1 Prices All prices are displayed in US Dollars (USD) unless otherwise stated. Prices are inclusive of any applicable taxes only where explicitly stated. Prices are subject to change without notice, but changes will not affect orders already confirmed.

4.2 Taxes and Duties Prices displayed at checkout do not include applicable sales tax, VAT, import duties, customs fees, or other governmental charges, unless explicitly stated. These are your responsibility and will vary based on your location and local law. For international orders, customs duties and import taxes are assessed by your country's customs authority and are payable by you upon delivery.

4.3 Payment Authorization By submitting a payment, you represent and warrant that you are the authorized user of the payment method and that all billing information provided is accurate and complete. We use third-party payment processors (see our Privacy Policy, Section 1) and do not store full payment card details on our servers.

4.4 Payment Failure If payment fails or is declined, your order will not be confirmed and no contract of sale will be formed. You will be notified and given the opportunity to provide an alternative payment method.

4.5 Currency For international customers, your payment provider may apply currency conversion rates and fees. We are not responsible for exchange rate fluctuations or fees charged by your bank or payment provider.

SECTION 5 — SHIPPING AND RISK OF LOSS

5.1 Delivery Estimates Delivery times provided at checkout are estimates only and are not contractually guaranteed. Actual delivery times may vary due to carrier capacity, customs clearance, weather, or other factors beyond our control.

5.2 Risk of Loss Title to and risk of loss for all products passes to you upon delivery of the product to the carrier at our fulfillment facility. We are not responsible for loss, theft, or damage that occurs after handover to the carrier.

5.3 Shipping Delays We are not liable for shipping delays caused by third-party carriers, customs authorities, weather events, strikes, government actions, or any other cause beyond our reasonable control.

5.4 Incorrect Address You are responsible for providing a correct and complete shipping address at the time of purchase. We are not liable for non-delivery resulting from an incorrect address provided by you. Re-shipment to a corrected address may incur additional shipping charges.

5.5 International Shipments For international orders, you are responsible for ensuring that the products ordered may be lawfully imported into your country. We are not responsible for goods detained, confiscated, or destroyed by customs authorities.

SECTION 6 — INTELLECTUAL PROPERTY

6.1 Ownership All content on our website and in our Services, including but not limited to the 7SHORT1LONG® name and trademark, logo, graphic designs, product images, text, videos, product names, and all associated intellectual property, is owned by or licensed to 7SHORT1LONG LLC and is protected under applicable US and international intellectual property laws, including trademark law, copyright law, and design rights.

6.2 Limited License We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website solely for personal, non-commercial shopping purposes. This license does not permit you to:

  • Reproduce, distribute, or publicly display any content from our website
  • Modify, adapt, or create derivative works based on our content
  • Use our trademarks, logos, or product designs for any commercial purpose
  • Scrape, crawl, or extract data from our website in bulk
  • Frame or mirror our website on any other website

6.3 Trademark 7SHORT1LONG® is a registered trademark. Unauthorized use of our trademark, name, or branding — including in metatags, search engine optimization, or social media — is strictly prohibited.

6.4 User-Generated Content If you submit reviews, photos, comments, or other feedback through our Services, you grant 7SHORT1LONG LLC a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any medium and for any lawful commercial purpose, without compensation to you. You represent that your submissions are original, do not infringe any third-party rights, and comply with applicable law.

SECTION 7 — THIRD-PARTY TOOLS AND SERVICES

7.1 Third-Party Tools We may provide access to third-party tools, apps, or integrations (such as order tracking, payment processors, or marketing tools). These are provided "as is" and "as available" without any warranties. Your use of third-party tools is at your own risk and subject to the terms and conditions of the respective third parties.

7.2 Third-Party Links Our website may contain links to third-party websites for reference or convenience. These links do not constitute an endorsement of those websites or their content. We are not responsible for the content, privacy practices, or terms of service of any third-party website. You access third-party websites at your own risk.

7.3 Shopify Platform Our store is built on and hosted by Shopify Inc. While Shopify provides the technical infrastructure for our store, all sales are made directly between you and 7SHORT1LONG LLC. Shopify is not a party to the contract of sale and is not responsible for any aspect of your purchase, returns, or disputes with us. Shopify's terms of service and acceptable use policy may also apply to your use of certain features.

SECTION 8 — PRIVACY

Our collection, use, and storage of your personal information is governed by our Privacy Policy, available at www.7short1long.com/policies/privacy-policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

SECTION 9 — PROHIBITED USES

You agree not to use our Services:

  • For any unlawful purpose or in violation of any applicable federal, state, local, or international law
  • To transmit or facilitate the transmission of spam, viruses, malware, or other malicious code
  • To infringe upon the intellectual property, privacy, or other rights of any third party
  • To engage in fraudulent activity, including submitting false orders, chargebacks without basis, or identity fraud
  • To harvest, scrape, or systematically collect data from our website without written authorization
  • To interfere with or disrupt the security, integrity, or operation of our Services
  • To impersonate another person or entity
  • To post or transmit harassing, defamatory, obscene, or otherwise objectionable content
  • To attempt to gain unauthorized access to any part of our Services, servers, or databases
  • To use our Services for commercial resale without prior written authorization

Violation of these prohibitions may result in immediate account termination, cancellation of pending orders, and may expose you to civil and criminal liability. We reserve the right to report violations to law enforcement authorities.

SECTION 10 — TERMINATION

10.1 Termination by Us We may suspend or permanently terminate your access to the Services at our sole discretion, with or without notice, for any reason, including violation of these Terms, fraudulent activity, or extended inactivity.

10.2 Effect of Termination Upon termination, your right to use our Services ceases immediately. Sections 6 (Intellectual Property), 11 (Disclaimer of Warranties), 12 (Limitation of Liability), 13 (Indemnification), 15 (Dispute Resolution and Arbitration), and 16 (Governing Law) survive termination.

10.3 Termination by You You may terminate your account at any time by contacting us at crew@7short1long.com. Termination does not affect any orders already placed and confirmed, or any amounts owed by you.

SECTION 11 — DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

NOTHING IN THIS SECTION SHALL EXCLUDE OR LIMIT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE CONSUMER PROTECTION LAW. IN PARTICULAR, IF YOU ARE A CONSUMER IN THE EU, UK, OR ANOTHER JURISDICTION WITH MANDATORY STATUTORY PRODUCT AND SERVICE WARRANTIES, THOSE WARRANTIES APPLY AND CANNOT BE WAIVED BY THESE TERMS.

SECTION 12 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, 7SHORT1LONG LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE GOODS — ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER THESE TERMS OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $50.00.

NOTHING IN THIS SECTION LIMITS OR EXCLUDES LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED BY LAW. EU AND UK CONSUMERS RETAIN ALL STATUTORY RIGHTS THAT CANNOT BE CONTRACTUALLY WAIVED.

SECTION 13 — INDEMNIFICATION

You agree to defend, indemnify, and hold harmless 7SHORT1LONG LLC, its officers, directors, employees, contractors, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your misuse of the Services
  • Your infringement of any third-party intellectual property, privacy, or other rights
  • Any false or misleading information you provide to us
  • Your violation of any applicable law

SECTION 14 — FORCE MAJEURE

We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, government orders, war, terrorism, strikes, labor disputes, supply chain disruptions, carrier failures, or internet infrastructure outages.

In the event of a force majeure event affecting our ability to fulfill orders, we will notify affected customers promptly and offer the option to cancel for a full refund or await fulfillment when normal operations resume.

SECTION 15 — DISPUTE RESOLUTION AND ARBITRATION

15.1 Informal Resolution First Before initiating any formal dispute process, you agree to first contact us at crew@7short1long.com and attempt to resolve the dispute informally. We will make good faith efforts to resolve any complaint within 30 days.

15.2 Binding Arbitration If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms, the Services, or any product purchase shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except as set forth in Section 15.4 below.

Arbitration shall take place in Bernalillo County, New Mexico, unless the AAA rules permit a different location for your convenience. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.3 Class Action Waiver TO THE EXTENT PERMITTED BY LAW, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATION. All disputes must be brought on an individual basis only.

15.4 Exceptions Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration. Small claims court actions within the applicable monetary limits are also excluded from mandatory arbitration.

15.5 EU / UK Consumer Rights If you are a consumer located in the European Union or United Kingdom, you retain the right to bring claims before the courts of your country of residence and to access the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr. The mandatory arbitration and class action waiver provisions in Sections 15.2 and 15.3 do not apply to you to the extent they conflict with mandatory consumer protection law in your jurisdiction.

SECTION 16 — GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law principles.

Subject to the arbitration provisions above, any legal proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in Bernalillo County, New Mexico. You consent to the personal jurisdiction of such courts.

For consumers in the EU, UK, or other jurisdictions with mandatory local consumer protection laws, the governing law clause does not deprive you of the protection afforded by mandatory provisions of the law of your country of habitual residence.

SECTION 17 — SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

SECTION 18 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Refund & Return Policy, constitute the entire agreement between you and 7SHORT1LONG LLC with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral.

SECTION 19 — WAIVER

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any breach of these Terms shall not constitute a waiver of any subsequent breach.

SECTION 20 — CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. The updated version will be posted on this page with a revised "Last Updated" date. For material changes, we will provide notice by posting a prominent announcement on our website or, where we have your email address, by sending you a notification.

Your continued use of the Services following the posting of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Services.

SECTION 21 — CONTACT INFORMATION

For any questions regarding these Terms of Service:

7SHORT1LONG LLC 8206 Louisiana Blvd NE, Ste A #7029 Albuquerque, New Mexico 87113 United States

EIN: 61-2283053 Phone: +1 (505) 546-4290 Email: crew@7short1long.com Website: www.7short1long.com/pages/contact Business Hours: Monday – Friday, 10:00 – 18:00 EST